Aprivé
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SMS Terms & Conditions

Aprivé SMS Terms & Conditions

Last updated: July 13, 2026

1. Program description

Aprivé ("we," "us") sends text messages to keep you informed about your account and your security. When you opt in, you may receive messages about:

  • Security alerts and notifications about your protected devices
  • Account updates, such as onboarding steps or service changes
  • Appointment and meeting reminders with your Security Concierge
  • Responses to questions you send us

This is a notification program, not a marketing program. We will not send you promotional offers or advertisements through this program, and we will never sell or share your phone number with third parties or affiliates for their marketing purposes.

2. How you opt in

You can consent to receive text messages from Aprivé by:

  • Checking the SMS consent box in the "Profile Settings" menu in the product. You can find this menu by clicking on your name in the upper-right corner.

Consent to receive text messages is not a condition of purchasing any Aprivé service.

3. Message frequency

Message frequency varies based on your account activity and security events. Most clients receive 1 to 8 messages per month.

4. Cost

Message and data rates may apply. Charges depend on your mobile carrier and plan. Aprivé does not charge for text messages, but your carrier might.

5. How to opt out

Reply STOP to any message from us at any time. You will receive one final message confirming that you have been unsubscribed. After that, we will not send you further text messages unless you opt in again. Opting out of text messages does not affect your Aprivé services. We will reach you by email or phone instead.

6. How to get help

Reply HELP to any message from us or email us at support@aprive.com.

7. Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier network and device.

8. Privacy

We respect your privacy. Your phone number and your opt-in information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. To learn how we collect, use, and protect your information, read our Privacy Policy.

Read the Privacy Policy

9. Changes to these terms

We may update these terms from time to time. The latest version will always live at this page. If we make material changes, we will notify you.

10. Contact

Aprivé

support@aprive.com